Business Communitcation Skills

Effective Writing

The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing effectively for every type of business document.

Learn how to give successful presentations. Presentations may be formal presentations to your team, senior managers or clients. They can also be informal. For instance, presenting some new ideas for discussion with your peers. If you are skilled at giving presentations, then you can persuade, influence and convince others. Getting your points across in a structured and interesting manner is paramount for success. This course aims to improve the effectiveness of your presentations by concentrating on the issues of actually presenting. It also reminds you of the underlying issues of audience expectations and good preparation.

This course will help you handle the numerical information required for problem solving and decision making in the workplace. It will help you understand basic statistical methods, interpret simple data and focuses on how to interpret and use Graphs and Charts in both presentations and reports. There are some calculations so, to make the most of the course, it is recommended that you have a calculator handy.

Learn how to prepare for presentations successfully. Giving presentations is one of the most daunting and unpopular tasks we face. Experienced managers and even experienced speakers often dread the prospect of speaking in public. For most of us, giving presentations does not come naturally. The key to successful presentations lies with effective PREPARATION. Being well prepared maximises your confidence and ensures you’re in control. This course goes through the basics of preparing presentations, stage by stage. By following our guidelines you will avoid common pitfalls and ensure your message is clear and professional.

Writing effective reports is a core work skill. Despite technology it is still one of the most important means of communication.  This course explores some of the key factors that make a report EFFECTIVE.  It provides a step-by-step guide to writing a report, from planning through to revising and editing.  You will find the course valuable if you are using a word processing package, a typewriter, a ball-point pen or even a quill!

Working with Numbers

Learn how to work with numbers successfully anyone who’s "good with figures" uses various tips and tricks to make numbers easier to work with.  Working with Numbers concentrates on useful short cuts rather than "classroom theory" that underlie many everyday activities. The main aim of Working with Numbers is to build your confidence with numbers.

£9.99 per course lasting 1½ - 2 Hours